Frequently Asked
Questions

What do we need to bring?

The following items are recommended:

  • Travel Documentation, e.g. Passport, Visa, Insurance details, etc.
    Guests should be covered by travel insurance for any emergency evacuation in the event of an accident. This can be obtained from your travel agent or Medical Aid to find out what cover is available. There is a clinic in Hwange Town and a hospital in Victoria Falls, Kasane, Bulawayo.

  • Personal toiletries and medication

  • Insect repellent

  • Sunglasses

  • Sunscreen

  • Wide brim hat

  • Good flashlight with a strong focused beam

  • Camera

  • Binoculars

  • Malaria precautions where necessary during June to October months. During the other months there are very few mosquitos.

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Are night drives permitted?

We as concession holders must abide by parks rules which prohibit driving at night.  Guests must check the hours of operation when they check into Hwange parks.

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Where do we buy food?

Kapula is a self-catering facility. You need to take all food and drinks and personal toiletries with you – e.g. shampoo, etc.

Basic foodstuffs can be obtained at Hwange Town and Main Camp. However, guests are strongly advised to bring everything they require with them in order to avoid disappointment.

Supermarkets are available en-route to Hwange National Park at locations such as Francistown, Kasane, Victoria falls. Pandamatenga has limited food supplies but has a butcher where meat can be ordered in advance and collected on your way. Contact: Daniel 00 267 71 313 229

Botswana has certain restrictions on meat, poultry and vegetables periodically. Please consult their website for further details.

Website: http://www.gov.bw/en/Visitors/Topics/Entry-Requirements/Entry-Requirements/

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Are there laundry facilities?

Staff do not do laundry and no laundry facilities available at the camp.

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Do we need to take fire wood?

There is ample firewood at Kapula for guest use within reason, so you do not need to take additional firewood. 

We do not encourage large bon fires, so please consider the environment and the fire hazards associated with open fires.

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Internet / Cell Phone Reception

There is no internet facility or cell phone reception at Kapula. We do have a Satellite phone available to guests at an additional charge of US$5.00 per minute for emergency use only. There is cell phone communication at Robins Camp and Sinamatella.

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Is the water safe for dinking? 

You can drink the water at Kapula, it is safe for drinking and there are lots of ice trays to make ice.

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Is it safe at Kapula?

Kapula Private Camp is unfenced and is situated within the big five game country and as a result guests are to exercise extreme caution when walking around the camp as wild animals can be dangerous. Children must always be accompanied by an adult / parent. There is vehicle access to the entrances to all tents as well as the main building and guests must use these to transfer to their tents at night.

Fortunately, there had been no incidents involving game and guests, this is because the following rules have been strictly adhered to.

  1. Lions are known to frequent the camps and should be treated with great caution. It is essential for guests to keep a very good lookout both day and night as lions can nearby and within the confines of the camp. Please consult with the camp attendants and listen to their advice very carefully.

  2. Under no circumstances must any Wildlife or Birds be fed.

  3. We rely on you as parents to take extra care of your children, especially around the Boma area at night as hyenas and other predators may be present.

  4. The Camp has a high Level 3 Strand Electric Fence to control Elephants only. All other game move freely through the camp periodically.

  5. Guests are advised to drive from Tents N1, N2 and Guide Tent to the main building and back during night time and also during the day when there is lion activity in the area.

    Similarly lions and other predators have been known to be in the camp at night and therefore guests are advised in these instances to drive to Tents N3 and N4.

    South Camp residents are similarly advised to drive as close as possible to their tents in instances as above.

  6. Whilst driving around the park and the concession at all times maintain a sensible distance from the wildlife and under no circumstances are guest to provoke the animals. Guests are to remain in their motor cars at all times and take special care where elephants are involved.

  7. Driving at night is not permitted. We as concession holders must abide by parks rules which prohibit driving at night.  Guests must check the hours of operation when they check into Hwange parks.

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How do we book one of the campsites in Hwange National Park?

Reservations for Parks facilities are opened one year in advance to all clients, including Zimbabwe residents, and must be made with Zimbabwe Parks & Wildlife Authority directly. Clients are treated on a first come first serve basis, with payment being demanded up front.

The contact details for National Park reservations: 
http://zimparks.org/parks/national-parks/hwange/

 

Contact

Email Address

Tel no

Reservations

bookings@zimparks.org.zw

+263 4 706 077 / 8

General lines

-

+263 4 707 624 - 9
+263 4 792 786 / 9

Main Camp Reservations

-

+263 771 639 929

Sinamatella Reservations

-

+263 717 158 012 (Wapp)

Ngesi (Hwange Nat Park)

-

+263 773 500 373

Chibarange (Hwange Nat Park)

-

+263 776 380 211

Annie (Hwange Nat Park)

-

+263 774 041 757

Manikwa (Hwange Nat Park)

-

+263 0 773 411 186

George (Hwange Nat Park)

-

+263 0 773 257 731

Precious (Hwange Nat Park)

-

+263 0 774 493 171

Tafadzwa (Hwange Nat Park)

Main Camp

+263 0 774 752 114

Christina Mhuriro

cmhuriro@zimparks.org.zw

+263 4 772 432 148

Peter Dhlula

pdhlula@zimparks.org.zw

-

Ericah Muchaamba

emuchaamba@zimparks.org.zw

-

Please note: The above information may have changed since the time of publication.

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What time does the Park Gates close?

Park gates open at 06:00 and close at 18:00. Plan your trip well, as in some instances it is still some hours travelling to your destination inside Hwange National Park and you will not be allowed to continue if you enter the gates too late, i.e. if you are travelling to Main Camp via Sinamatella or Robins Camp, you will not be allowed to enter.

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Camping

We are a "tented camp" and not a camp site, which means you cannot bring your own tents.  Our lease strictly does not allow any camping on the site.

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What is weather/ seasons like?

Hwange can get cold in the winter months, so it is advisable to bring warm clothing for the period June to September. It is cold in the evenings but daytime temperatures even in winter are pleasantly warm.

In summer it can be very hot in this region, so shorts, T-shirts and cotton trousers would be advisable. Generally, the evenings in summer are cool. Bring long-sleeved shirts and trousers for the evenings in order to minimise the risk of being bitten by mosquitoes.

Winter season (May – August); average daytime temperatures around 22 Celsius and night-time temperatures can go as low as 4 Celsius. Winter months from April to September are extremely pleasant with warm dry days and cold nights. Traditionally the best game viewing as the vegetation becomes sparse and water is restricted to the water holes.

Summer season (September – April), also our rainy season; average daytime temperatures around
30 – 40 degrees with night-time temperatures of 15 – 20 degrees. Hot rainy summers start in November, ending around March/April. The increased foliage makes animals harder to spot, but birdlife is abundant.

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How are the road conditions & what vehicle do I need?

During the rainy season (November – March) guests would need a 4x4 and high-clearance vehicle to access Kapula and it is not suitable for sedan motors as the roads can be very slippery when wet. During all other seasons, it is recommended that guests travel with a vehicle with reasonable clearance off the ground (either 2x4 or 4x4) as the roads can be rough.

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Does Kapula offer game walks or game drives?

No. Kapula is a self-catering establishment and our guests travel in their own vehicles and are encouraged to explore the Park at their own leisure. We are located just 2kms from Masuma Dam which is superb for that sun downer or sunrise coffee.

The National Parks Office at Sinamatella will provide guides for walks and other activities, however to be arranged directly with National Parks office. Take note that the contract will be directly between you and the Guide and we accept no responsibility whatsoever.  The guide must be collected by the guests at Sinamatella Camp.

The guide can be accommodated at the staff camp and the following costs will apply $10 per day if you supply meals for the guide or $15 per day meals included. 

Furthermore, only guides/rangers licensed by Zimbabwe National Parks are allowed to do game walks in Hwange.

National Parks have certain restrictions and conditions on game drive vehicles in the park. If you intend bringing such vehicles to Hwange this must be checked with the Parks Office in advance.

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Electricity

All electrical requirements are solar-generated. There are small fans, but no plug points in the tents. The main building does have a facility for charging camera batteries, phone batteries etc. There is no facility for Hairdryers in the rooms.

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